Shift Left, Then Right: How We Cut Support Ticket Processing Time by 70% with n8n, MCP, and AI Agents
Every AI engagement starts with the same question, where do we begin? This case study shows how we used the Shift Left, Shift Right framework to cut support ticket processing time by 70% using n8n, MCP, and AI Agents.
·6 min read
MCPn8nAI AgentsCustomer SupportAutomationCase Study