Unified digital experience for global workshop network
Major Automotive Industry Player from Germany, operating in 54 countries
The Challenge
Understanding the problem we needed to solve
Unifying data, operations, and customer experience across a global chain of retail workshops while improving efficiency, stock management, and customer satisfaction.
What We Delivered
A structured approach to solving complex challenges
Designed and delivered a unified workshop platform
Automatic integration of all operational and business data
Fully automated stock management
Redesigned customer-facing experience with self-selection of available time slots
Supported loyalty program design and B2B initiatives
Outcomes
Measurable impact delivered through our partnership
Fully unified workshop experience across markets
Significant efficiency gains in workshop operations
Optimized stock management based on real-time needs
Noticeable increase in customer satisfaction
“Our workshop performance and customer satisfaction improved dramatically. Agentiqus delivered not only a system, but a completely new way of operating our retail business.”
Major Automotive Industry Player from Germany, operating in 54 countries
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